Shipping policy

APIARIST PRIVATE LIMITED ('We', 'the company', 'us', ‘Seller’), owner of the brand Honey & Me, ships order(s) via our shipping partner- DTDC Express Limited (also referred to as ‘DTDC’ or any of its channel partners’ names or authorized representatives); following is their Shipping Policy which applies after the order is picked up and until it is delivered to the customer or back to us (in case of returned order(s)) 

Definitions 

● ‘DTDC’ means DTDC Express Limited. 
● ‘Parties’ mean and include consignor/consignee and/or their/his/her authorized representatives. 
● ‘Freight’ referred to in this consignment note means the transportation charges alone and it excludes other components like COD / TO PAY / any other charges, taxes and other levies. 
● ‘Delivery’ means tender of shipment to the parties or intimation about arrival of the shipment at the destination. 
● ‘Sender’ means the person or organization tendering a consignment to DTDC for delivery. 
● ‘Recipient’ means the person or an organization entitled to receive the consignment. 

Applicability 

1. The provisions set out and referred to in this consignment note shall apply to modes of transport used by DTDC for connection of consignments. They also apply if the mode of transport as described on the face of this consignment note is contrary to the original contract between the parties or performed by one or more modes of transport which may not be the defined mode of delivery of the consignment as agreed in this consignment note. 
2. These conditions apply to the carriage by DTDC, of the consignments booked under this consignment note from and between specific locations by utilizing single or multimodal transport options. For DTDC, these conditions supersede any other terms or conditions, and agreement, oral or written. The DTDC Customer confirms that they/he/she does not rely upon or claim any other terms, warrants, conditions or representations relating to the use of the services provided by DTDC. 

Conditions of Carriage 

1. DTDC is entitled to use any mode and route for transportation. 
2. DTDC is a private carrier and its rights and liabilities are governed exclusively by the express terms set out herein below subject to the applicable laws this consignment note constitutes a binding contract between DTDC and the parties. 
3. The parties are solely responsible for all / any payments levied by the government or any statutory body in respect of any consignment. 
4. The parties hereby declare that the consignment covered under this consignment note does not include any contraband / legally restricted / hazardous / flammable/ poisonous/ explosive /currency / jewelry / food coupon / share certificate or articles categorized as prohibited under the regulations of the IATA (International Air Transport Association). 
5. DTDC shall have a general lien over all the consignments of the parties towards any dues payable to DTDC by the parties. 
6. DTDC shall not entertain any warehouse booking & delivery unless the declaration form available with the concerned operating units is duly filled up along with the necessary enclosures and handed over to the concerned person. 
7. The parties shall pay the freight and other charges at the time of booking or within the payment period stipulated in this consignment note; in case of non–payment of the bill amount within the stipulated time the parties shall be liable for payment of interest at the rate of 2% per month; the bills will be raised even if POD (Proof Of Delivery) copy is not submitted. 
8. DTDC advises the parties to insure the goods handed over to DTDC for transportation under the consignor insurance. In the event of any loss DTDC shall provide COF (certificate of facts) on request. A COF charge of 0.2% on the  invoice value shall be charged. 
9. No claim shall be entertained by DTDC for any loss or shortage damage non-delivery / breakage / leakage / pilferage, etc. of the consignment unless a written claim is lodged within three (3) days from the date of delivery subject to the provisions under risk coverage or general liability clause of DTDC. 
10. Value added services COD / TO PAY are provided at additional charges over and above the freight charges without any liability on DTDC's part whatsoever with respect to the original contractual obligations or payment terms between the consignor and consignee or any third party. 

DTDC's RIGHT OF INSPECTION OF CONSIGNMENT 

1. DTDC has the right but not the obligation to open and / or inspect any shipment consigned by the consignor to ensure that all the items are capable of carriage to the destination within the standard operating procedure and handling methods. DTDC does not warrant that any particular item to be carried is capable of  carriage without infringing the law of any state of the country from / to or through which the item may be carried. 
2. DTDC reserves the right to refuse the consignor not conforming to these terms and conditions without assigning any reasons whatsoever. 

Terms & Conditions 

1. The Parties confirm that this Consignment Note is prepared either by the Sender or by a DTDC staff acting as agent under the instruction of the Parties and its contents are binding on the Parties. 
2. The consignment note is issued strictly based on the declaration given by the parties at the time of booking. The Parties shall remain solely liable for any consequences arising out of any false or wrongful declaration. 
3. The sender shall provide complete address of sender and recipient along with valid contact telephone numbers and correct Postal Index Number (PIN code). Any service failure arising out of any defect in such details shall be at the sole responsibility & risk of the parties. 
4. The Parties agree that the services undertaken by DTDC under this Consignment Note are conditional on the Parties making payment of freight and all other charges payable in respect of the consignment.